Best Customer Service Experience EVER
I recently had not one but two amazing back to back customer service experiences with Hokusais Development Team at Wooji-Juice. Canis, the lead developer, not only explained to me, an amateur, why the two songs i was trying to piece together werent working, but actually reconstructed it for me --not once, but twice, after ewanting to change the ending of the project-- to fit what i needed on a weeks deadline. Even though they are based in London and im on the West Coast, he responded to every email (with resolutions) within 10 minutes. Amazing support! Yes, the app is great, but the customer service was what kept me workign with it! Thank you again!!
Amateur Music Editor about
Hokusai Audio Editor